Privacy Policy
At Luxe Vogue, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your data. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information from you when you make a purchase, sign up for our newsletter, or interact with our website. The types of personal information we may collect include:
- Personal Information: Name, email address, phone number, and shipping address.
- Payment Information: Credit card details and other payment methods (please note that payment processing is handled securely by our third-party payment providers).
- Technical Information: IP address, browser type, device information, and activity on our website (such as pages visited, items viewed, and purchase history).
- Other Information: Any additional information you provide to us when contacting customer support or submitting inquiries.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and delivery.
- Customer Support: To assist with customer service inquiries and respond to any questions you may have.
- Marketing and Communications: To send you promotional emails, newsletters, and updates about new products, special offers, or events. You may opt-out of these communications at any time.
- Improvement of Services: To improve our website, services, and customer experience based on your interactions with us.
- Legal Compliance: To comply with legal obligations, such as fraud prevention and accounting.
3. How We Protect Your Information
We take appropriate measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our website is secured with SSL (Secure Sockets Layer) encryption to protect your sensitive information during transactions. However, please note that no method of electronic transmission is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and email service providers. These third parties are obligated to keep your information confidential and use it only for the purposes of providing services to Luxe Vogue.
We may also disclose your information to comply with legal obligations, such as in response to a subpoena or to protect our rights, property, and safety.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and actions.
You can adjust your browser settings to disable cookies, but please note that some website features may not work properly without them.
6. Your Data Protection Rights
As a resident of the European Union (EU) or the European Economic Area (EEA), you have the following data protection rights under the General Data Protection Regulation (GDPR):
- Access to Data: You have the right to request copies of your personal information.
- Correction of Data: You have the right to request that we correct any inaccurate or incomplete information.
- Deletion of Data: You have the right to request that we delete your personal information, under certain conditions.
- Restriction of Processing: You have the right to request the restriction of processing your personal information in certain circumstances.
- Data Portability: You have the right to request that we transfer your data to another organization, or directly to you, in a structured, commonly used, and machine-readable format.
- Objection to Processing: You have the right to object to our processing of your personal information, under certain circumstances.
To exercise these rights or to request more information about our data practices, please contact us at info@luxevogue.net.
7. Retention of Data
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.
8. Third-Party Links
Our website may contain links to third-party websites. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information to them.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the most recent revision will be updated at the bottom of the page. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
- Email: info@luxevogue.net
- Phone: +49 15510 830169
- Business Hours: Monday - Friday, 09:00 am - 05:00 pm (CET)
- Business Address: Neue Hochstraße 54, 13347 Berlin, Germany
Thank you for trusting Luxe Vogue with your personal information. We are committed to safeguarding your privacy and ensuring a safe and secure shopping experience.